Service updates
Average number of working days from application to offer: 27 days
Average number of working days for document assessment: 3 days
Please don’t call us for an update within the first 10 working days after you submit an application.
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From additional borrowing to valuation policy, our A-Z criteria may have the answer.
Calculators
Our most popular tools will help you check your client's affordability and potential rental income.
With our portfolio checker, you can get an indication as to whether your client's portfolio is likely to fit TMW criteria.
How much can be borrowed calculator
Coronavirus support
Read our regularly updated support page which includes information about valuations, payment breaks, offer extensions and more.
Lending criteria
Broker Chat
Our experienced advisers are here if you need pre-application support.
Mondays - 9.30am - 5.00pm
Tuesday to Friday - 9.00am–5.00pm
Placing business
Latest news
17.12.2020 - Product changes
From Thursday 17 December 2020, we'll be making changes to our New Business ranges.14.12.2020 - Christmas opening hours
We’re closed all day on Christmas Eve this year, which includes our admin centres and all our branches.